FriDesk by Fri Soft Ltd Book a free demo

Live in Kigali, Rwanda

Answers your website visitors 24/7, in English and French — and captures every lead.

FriDesk is the AI assistant that lives on your website. It greets every visitor, answers from your own business information, and takes down a name plus a phone number or email so you can follow up — even after hours.

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  • English and French
  • Leads straight to your inbox and dashboard
  • Live in days, not months
Replies in seconds
New lead Straight to your inbox

Services

Three ways FriDesk works for your business.

Available

Website AI assistant

Visitors leave when nobody answers fast enough.

FriDesk greets every visitor, answers from your own business information, and asks one clarifying question to point them to the right service.

Solves

Visitors get an answer in seconds, at any hour, in English or French.

  • 24/7 questions and answers
  • Guided recommendation to the right service
  • Honest hand-over to a person when it can't answer
  • Spoken replies, read aloud on request
  • One-line install on WordPress, Wix, WooCommerce or custom sites

Best for: any business website that gets visitors asking questions.

Contact us for pricing

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Available: email

Lead capture and owner alerts

Potential customers are lost silently — you never even know they came.

FriDesk asks for a name and a phone number or email naturally, inside the conversation, then alerts you so you can call back.

Solves

Every interested visitor becomes a contact you can follow up with.

  • Potential-lead capture inside the chat, not a long form
  • Every lead and conversation saved to your own dashboard
  • Email alert the moment a lead comes in
  • Telegram alerts Coming soon
  • WhatsApp alerts Coming soon

Best for: owners who want every enquiry followed up, not just the ones who call.

Contact us for pricing

Book a free demo Try FriDesk now
Coming soon

Voice conversation

Typing isn't always the easiest way to ask a question.

Spoken replies already read FriDesk's answers aloud today. A full voice conversation, where the visitor speaks instead of types, is a later phase.

Solves

A hands-free, phone-call-like way to get answers, for visitors who would rather talk than type.

  • Spoken replies, read aloud on request Available today
  • Visitor speaks their question Coming soon
  • English and French voice Coming soon
  • Works alongside the normal text chat Coming soon
  • Same lead capture and dashboard Coming soon

Best for: businesses wanting the most natural, call-like experience.

Contact us for pricing

Book a free demo Try FriDesk now

How pricing works

A simple setup fee, then one monthly plan.

Setup fee, once

Covers collecting your information, writing the assistant's instructions, testing it, and installing it on your site.

Monthly plan includes

Hosting, monitoring, information updates, and a monthly message allowance.

Trial period

A pilot period before you commit to the full plan.

Fair-use message cap

Each plan includes a fair monthly message allowance. If it's ever reached, FriDesk shows your own contact details instead of failing.

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Why it's safe to trust

FriDesk answers only from the information you give it — every conversation lands in your own dashboard, and your AI costs are kept on a separate, controlled limit from every other client we serve.

How it works

From a short call to a live assistant.

1

We set it up

We learn your business, write the assistant's instructions from your own information, and test it before it goes live.

2

Visitors chat

Every visitor can ask a question in English or French, at any hour, and gets an answer drawn from your own information.

3

You get the leads

Interested visitors leave a name and a phone number or email. You see it in your dashboard and get an alert.

Why FriDesk

Six reasons businesses are choosing FriDesk.

Always on

Answers visitors 24/7, including nights, weekends and holidays.

Live in days

We collect your information, write the assistant and test it — live in days, not months.

Alerts on your channel

Email alerts today. Telegram and WhatsApp alerts are coming soon.

Built with data protection in mind

FriDesk collects only what it needs to contact a visitor back, and nothing more.

See what visitors ask

Every conversation and lead lives in your own dashboard, so you know exactly what people are asking.

Built in Kigali

Built, supported and priced for Rwandan businesses, in your timezone.

Client stories

Building with our first partners.

We're setting up FriDesk with our first pilot clients in Kigali.

Real stories, with their permission, will be shared here once they're live. No case studies or numbers until then — we don't publish what we haven't proven yet.

Coming soon

Coming soon

More stories as our first partners go live.

FAQ

Questions businesses ask us first.

It answers only from the information you approve. When it's not sure, it says so and takes the visitor's details instead of guessing. You can read every conversation in your dashboard.

Get started

Book a free demo.

Email

frisoftltd@gmail.com

Location

Kigali, Rwanda

Phone / WhatsApp

To be confirmed

Prefer to see it first?

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